Returns & Exchanges

At Milkshake, we want you to glow with confidence, which is why we offer a 30-day window for returns on all our beauty products. Whether the shade wasn't right or you've changed your mind, we are here to make the process as smooth as our serums.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack With Care

Place the items back in their original packaging to ensure they are protected during transit and include your packing slip.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing