Frequently Asked Questions

Everything you need to know about your Milkshake beauty experience.

Are Milkshake products cruelty-free?

Absolutely. We believe beauty should never be at the expense of our furry friends. All Milkshake products are 100% cruelty-free and never tested on animals.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy for opened products?

We want you to love your glow. If you are not satisfied with a product, we accept returns within 30 days of purchase, even if the item has been lightly used.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

Are your ingredients safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list on the product page and performing a patch test before full application.

How can I change or cancel my order?

To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placing your order if you need to make any changes or cancellations.